Frequently Asked Questions
Installation of Smart Thermostats
Q: Can I install the Smart Thermostat without a C wire?
A: No, like other smart thermostats it needs a constant source of power and therefore requires the C (common) wire. The C wire can be installed by running new or additional wiring or installing an "Add-A-Wire" kit.
Q: Do the Smart Thermostats work with Alexa?
A: Yes, all models do.
Q: What is the lowest temperature setpoint supported?
A: 40F, as setpoints below this temperature may risk frozen water pipes which could lead to bursting.