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Frequently Asked Questions

Installation of Smart Thermostats

Q: Can I install the Smart Thermostat without a C wire?

A: No, like other smart thermostats it needs a constant source of power and therefore requires the C (common) wire. The C wire can be installed by running new or additional wiring or installing an "Add-A-Wire" kit.

Q: Do the Smart Thermostats work with Alexa?

A: Yes, all models do.

Q: What is the lowest temperature setpoint supported?

A: 40F, as setpoints below this temperature may risk frozen water pipes which could lead to bursting.

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